Roofing Customers FAQ

Matthew from Ron Ferris & Son Presents his Roofing Customers most FAQ!

Q: How long will it take to perform my roofing tear-off ro re-roof?

A: 1-3 days is the average amount of time necessary but some larger projects may take longer.

Q: How long will my new roof last?

A: Most manufactures are for 30 years. We believe with the use of top quality products, proper installation and adequate ventilation it will outlast even that period of time.

Q: Do I ever deal with a subcontractor or salesman?

A: Never, you deal directly with one owner to coordinate your project and directly with another to perform your job.

Q: How long have you been in business and are you reviewed?

A: we have been in business since 1979, running 3 generations strong. You can check us out on  BBB, Angieslist, and the BCB.

Q: How many layers of roofing can I install?

A: NYS roofing code states it is unwise and unsafe to install more than 2 layers of roofing. We WILL NOT install a 3rd layer.

Q: Are you insured?

A: Yes we have full workman’s comp and liability insurance. You are always protected when working with Ron Ferris & Son

Q: Do you take measures to protect my home and landscaping?

A: We not only take every measure possible to protect your home and landscaping, but we provide clean walkways and thorough clean up to ensure your family and pet’s safety.

Q: Do you “price match” competitors?

A: Although we strive to provide our customers with the most competitive pricing as possible, we will not sacrifice our employee safety or the quality of our work to do so.

Q: Will ice/water shield prevent ice damage?

A: No. Ice/water shield will not prevent ice damming, but we install our ice/water shield 6 ft. high on all roof eaves and finish it with only the highest quality GAF roofing materials to ensure that ice and water cannot penetrate your new roofing system

For more information visit our website @ or call 585-288-0895!

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